eFactoryPro 3.0
287 results found
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Expand report capability
On the portal: expand the technician and the supervisor categories to date closed and notes from technicians.
1 voteDeclining the request due to the age of request without any votes or activity.
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Source name on work order not just customer
Add source name to work order so techs can communicate directly with source about issue when need arise.
1 voteRequestor can be found on the summary of the Work Order tab. I contacted Rowland and showed him how to find this information. He is good with where it is currently located.
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Shift Report-Add Work Order Status Field
Add work order status to the shift turnover report. This will be used to audit sites work order statuses versus task statuses. Problem is sites have open work orders with closed tasks, and need to manage this discrepancy.
2 votesCanceling per user request.
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Add Object Under Repair Code
Please add the option for "Filler" in object drop down menu in the repair tab.
1 votePer Amy McNail, this is a type of equipment, not an object on a piece of equipment. She is working with the user to help them set up the correct asset.
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Job type
Hello, We have a opportunitty here in Nuevo Laredo with the Efactory pro 3.0 normally we give support to operations when they have the machine down by a setup or fixture repairs.
The problem here this type of order is very frequently they are introducing like MRCT because for them the machine really is down but by something that is out of our scoope.
Once the work order are in the system there are not a option to change to"others", this cause us a rework because to correct this is neccessary cancel and make new order with the correct type.
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31 votes -
Add "requestor" as a column in task tabs in portal
Add a new column in the task tab which indicates who created the task
similar to how the work order tab does.2 votesBriand, thank you for your feedback! Work orders are directly requested by customers, as they represent the work request that needs to be resolved. Tasks represent the record where all the technician’s labor, remarks, and part usages are stored. They are not requested by the customer, but are attached to a work order to provide data on the repair. For this reason, the task grid does not show a requestor, since tasks are not requested.
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Receiving parts that already have a bin location for a work order should not default to WORKORDER bin when it is received.
When a tech requests a part that already has a bin location in the system, say 100179699 which is located in shelf D01G and have non on hand, a req will generate under the work order category specifically for that work order. However, once we receive that part in the system, it will automatically default to the "WORKORDER" bin instead of its original bin which was D01G. Can we change this in the system? We never had this issue in SAP, so if the part was canceled from the work order, it would stay in the original bin. This will…
16 votesThe business owners have decided that parts requested against a task should remain in the WORK ORDER bin upon receipt. Parts for refilling stock should not be ordered against tasks, which will prevent them from going to the incorrect bin.
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CMs, malfunctions and breakdowns.
When a malfunction is entered with its' start date after the WO creation date, the system changes the breakdown flag as "NO".
Sometimes the customer will report an issue and continue working the machine until we arrive to fix the equipment. Even though they didn't stop right away, We are still taking the machine down within the production schedule because of a problem reported by the customer. This should be considered as a malfunction (Breakdown - Yes) and count against MTTR, MTBF as any other failure.
What I am saying is that a malfuntion start date after the creation date…
6 votesMike Wibben has stated that he still agrees with the previous decision that all malfunctions with a Start Date/Time after the WO creation date/time are not considered breakdowns. This is due to the machine being taken down after the work order was created, which indicates planned downtime, not an unforeseen breakdown.
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Inventory control needed
I've contacted Oracle on RTD solutions via a cloud based platform. We are experiencing some issues on management of equipment in house and could use something like this to track parts/equipment and monitor revenue and expense as we look to provide new services to our client. If anyone has suggestions please let me know. I'm in hope that an account with Oracle Nsuites could be beneficial and a solution reapplied across ATS.
Michael Aufdenberg1 vote -
Colocar pistolas de soluble
Colocar pistolas de soluble a cada máquina para que el operador al final de turno lave su máquina internamente de toda la rebaba acumulada durante turno.
1 vote -
Increase Schedule Board 'Display Field' Maximum
Add a 3rd field to 'Display Field' in the Schedule Board. At present there is a limit on the number of fields you can select in the 'Display Field'. The Schedule Board is a fantastic tool with huge potential. However it is unusable in it's current state. I need a minimum of 3 fields to choose from. I need to have the
1. Task Number
2. Description of the Task
3. Asset Number
Without these 3 fields the Schedule will not make sense1 vote -
Tech Portal: Add "Do not substitute" option to 'part need' screen
We have had several issues with parts being substituted for incorrect parts needed.
I feel it would benefit all sites if a "do not substitute" box was added the section of the portal when a technician enters a part need.Part need request
Supply chain22 votesPer Mack Brown, this functionality exists today with preferred supplier. If sites have issues with the wrong parts being ordered, they should notify their buyer to resolve the issue.
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Erase reason for variance
Erase reason for variance
When accidentally we put a reason for variance in portal, we cant edit to put the fill blank, we need to go to the CLIENT and edit from there.
1 vote -
1 vote
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Scheduling Board automatically checking Planning Complete
Schedule Board and Planning Complete Check Box
1 vote -
new work order assignment
when I make a work order/task it should automatically be assigned to me and go to my list
2 votesDoes not follow WEM process.
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Need Better Event Logging of Who Changes Tasks
Better event logging is needed. Need to know who changes downtime, who completed a work order, and who modified times inputted into work order.
1 voteDeclining the request due to the age of request without any votes or activity.
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PM Task Duration Report
Need to be able to pull the open PM tasks with a the task duration already included. Right now it's a manual process and increases non-value added work to our day.
1 voteThis information is available from the Shift Turnover Report. By using the Task Status and WO Type filters, you can filter for open proactive work. The results include a column for task duration, which is the planned duration in hours for the PM.
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Enable us to minimize the split screen to view the tasks in full screen.
On the tasks display the split screen is used. It should be able to be minimized when not needed, this will give more screen space when looking through tasks.
3 votesThe task detail panel can currently be downsized, allowing the user to utilize the full screen for going through the list of tasks.
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Shorten steps for creating MPRO
Creating a proactive work order in the portal actually creates an MRCT. The only way to make a proper MPRO is to do it in the client
Creating a proactive work order in the client takes a lot of steps, and a lot of time.
I'm hoping this thought can go towards the planned Planner/Scheduler part of the portal, but we really need a way to shorten these steps. If we have to create 5+ work orders with so many steps, it takes a very long time in the client. And there isn't a way to PROPERLY do it in…
4 votesThe MPRO follow-up process has improved and is accurate based on SMRP best practices.
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