eFactoryPro 3.0
264 results found
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Update requested location for New Part Need
When performing a "NEW PART" need within the tech portal, the system defaults to "ATS" for the location. There are parts that are "CUSTOMER" only. Can we add an input box/window that gives techs the option to choose either "ATS" or "CUSTOMER" for the part "LOCATION"?
6 votes -
Task analysis report parameters
Task analysis report parameters do not include a site level filter prior to running the report (several others are the same way).
1 voteCompleted
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Entered work order checkpoint
Recent customer tasks should not contain PM's. The title leads me to believe that we should only see work orders that were manually entered in the last 24hr (72hr for Monday) period. We need a way of easily finding what would have been considered a notification in eFP2. Our customer (and techs) should be capable of making a work order but there needs to be a checkpoint for site leadership (planner/SM/customer management) to have a say in whether the job should actually be done. Example, an individual may put in a work order for a job that has a negative…
1 vote -
screen shift issue
have screen shift before i start typing
1 voteHello, if you are creating a work order and clicking into the Description window, the screen will shift. The current design forces the screen to shift in order to view the Submit screen. This is not a defect of the system, but rather a design implementation that needs to be reviewed.
Thank you,
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NEW INVENTORY PART NUMBER REQUEST
I AM THE CMS FOR NKC ANS I AM BEING TOLD THAT THE ONLY WAY TO GET A NEW INVENTORY PART NUMBER IS THROUGH A WORKORDER. MANY TIMES THE CUSTOMER WANTS ME TO ORDER PARTS AND PUT IN STOCK SO THEY HAVE THEM WHEN THEY ARE NEEDED. THERE IS NO NEED FOR A WORK ORDER YET. IS THERE ANOTHER WAY TO REQUEST A NEW INVENTORY PART NUMBER. ANN BOWMAN
1 voteHello Ann,
Unfortunately there is no other way of getting a new inventory part number unless you go through a part need, with a work order.
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Add site field to PO report
Please add a "site" field to the Purchase Order report in the Client so the SCS can print just their site's POs.
1 voteCompleted
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adding labor hours
would be nice to add multiple techs when entering time
1 vote -
Excel Export for Equipment
need an excel export for equipment
3 votes -
Safety Search
Is there a way to search for safety work orders for a given time period. If not, can we have one? Please included the status.
9 votes -
list bin location when searching for part
when searching for parts, on summary page where it lists MFG. PART # can it also list bin loaction
21 votes -
Part Transactions-Need to Show Work Order
For the Parts Transaction ID, it doesn't show the work order number the part was consumed. This is vital so that we can follow up with our techs. Thanks.
12 votesSean,
On the Part Transaction, there is a field called “Reference ID” that shows the associated Work Order ID. ex. RID:13475. The comments will also say “Work Order Issue”. Thank you.
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Hours confrimed
It would be nice if we could see the hours confirmed for ourselves on the upper portion of the efactory pro, just like the old one use to have. We have no idea how many hours have been confirmed.
13 votes -
ESM - factory layout
The (main) page should have a 'ESM' link similar to the one in efactory 2.0. The link provides you with an interactive layout of all the machines in there respective areas. I think efactory 3.0 would benefit from the same (or updated/modernized) style of layout. Would streamline work order completion.
12 votes -
Parts vs value stream
adding per Wendell Curry - Reports, Parts Usage by Value Stream, We could add this as a filter to the Part Usage by Location report, and also possibly the Material Usage report (however not everything on that report is in regards to part usage). User Voice. This is a report that our customer asks for each month come billing, no exposure to reports yet, not sure if this is an option. Thanks,
4 votes -
Show more detail on the Work Order Report
For the site managers, can there be either a new report or can the existing work order report be modified to show the exact labor time entries and part entries on a Work Order/Task. This is needed when having to demonstrate to the customer that the work was done on Overtime.
8 votes -
PM's should not be in the Recent Tasks page
The "Recent Customer Tasks" should not have the PM's. It is not needed and just clutters up the page making it more difficult to navigate.
7 votes -
Sub Status field needed
need a sub-status field for work order so you can quickly see more info regarding status i.e.
1. waiting for parts
2. WO Ready (ready to scheduled)
3. scheduled
4. In planningetc. because we don't have this field, a lot of time is spent opening each individual work order to understand what is the status. thanks
6 votes -
Customer's name is not on the work order.
Most work orders are poorly described what equipment or the actual issue effecting the customer. If there is no name it makes it hard to help the customer.
9 votesThis feature has been added to the live environment for eFactoryPro 3.0. The name entered by the requester will now show in the “contact” box on the task and work order.
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Techs are not able to write proactive work orders from the portal after completing a PM.
Most PM's are Grease and Inspect. When a tech identifies a issue with a conveyor belt in the past he would put a work order in so we can order a belt in advanced prior to the belt becoming non-serviceable. Right now every work order is reactive that a tech submits. We are even unable to write FM workorder's.
11 votesAnytime you have a proactive work order and you add another task onto it, before closing it out, that new task is also considered proactive. The task will go towards your proactive metrics. The task type will be FM – follow up maintenance. This is the only task type that is used with Preventative Maintenance or Predictive work. Again, since we are tracking everything at the task level, as long as the work is found during a proactive job, the work is also considered proactive.
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PM name should reflect maintenance performed.
Work order name does not reflect maintenance performed, only reports Autogenerated Request creation from Contract PM .
6 votesThank you again for your feedback, this change was released on 5.24.2016!
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