eFactoryPro 3.0
253 results found
-
Part needs
Myself and our team feels this would be an enormous help with part needs.
1)Can a "Do Not Substitute" box be added when placing a part need under the portal?
2)Can we as supply chain specialists have the option to receive emails when a hot part need is entered?
Thanks,
-Joel
2 votes“We want to keep this information in comments and not add a box to maintain necessary communications.”
Brent W. Miller
Procurement Manager -
FIX eFactory Pro
I have refreshed cache and logged out and restarted eFACTORYPRO but when I am in Tasks tab it by default opens my open task. If I click and bring up the pull down menu and go to Recent tasks, from recent tasks it won't let me access the pull down menu anymore!
0 votesIf you need support for eFactory Pro 3.0, please call the Service Desk as User Voice is not the forum for support.
- Priority Support – call 800.662.4001
I have forwarded your issue to the application support team to investigate further.
-
Purchase Order Detail Report-Changing format
Is there anyway change the columns around in this report when we first run it?
For example, when report first displays, it would be nice to have in this order: Promise Date, PO number, Vendor, Part ID, MFG Part number, description, QTY, Cost, Work order.I think this will work out better since the Supply Chain Specialist won't have to export the report to excel and move the columns. A majority of the time, this report is used to just see what is on order. Thanks.
6 votesColumns can be changed when running the report through Power BI. Please run the report in Power BI for additional editing options.
-
stanardized ID for each task.
I think that there needs to be a Site identification incorporated into the Task name along with a general task name ,for example: 0178-Conveyor-Monthly. 0178-Conveyor-Weekly-Grease. Right now it is very hard to Identify my own PM Task within the Client.
2 votesIn the client, site specific PM’s are shown when selecting a specific company in the list. 0178PM is the contract type that shows for World’s finest.
-
Verify task assigned to equipment.
PM task were not verified prior to assigning to an equipment. Pump pm task assigned to conveyor equipment.
2 votesIf you have a support issue, please contact the help desk to create an support issue.
-
Planner should be able to equipment.
Planner is unable to add equipment to the system. Model field will not let me add.
2 votes -
GMP checked off prior to closing work order.
Require GMP line items to be captured during close out of task and work order. The customer will be able to prove to an outside inspector Maintenance is adhering to GMP.
2 votesA pre-task step can be added instead of creating additional workflow.
-
Unable to create PC work orders
There is no longer "Planned Corrective" PC option when creating a work order.
2 votesA reactive job can be planned by adding a step, planned start and end time in the client. This still counts towards reactive metrics and planned work.
-
Unassigned Work Orders
Unassigned work orders and tasks. We recently had an employee leave ATS to seek other opportunities. I emailed IT support and asked them to remove the employee from efactory 3.0. IT removed the employee as requested. This caused all completed work orders and task previously completed by this employee to move to the unassigned tab (supervisor). These completed tasks will stay in limbo until they are reassigned. Can we fix this?
1 voteThis is a support issue. In the future, please contact the help desk to enter in a support request for this issue. We are reviewing this issue and will contact you with an answer.
Thank you
-
Identify task by site and equipment and periodicity.
Site 0178 Tasks were not identified any different from any other site. I am setting up a pm for equipment I can't find my task that are associated to that equipment.
1 voteRip,
Your tasks are under Contracts, then select the Equipment ID to the right of the Seq. Go the the “Service History” tab and you can hyperlink into the Work Order/Task from there.
-
No parts on work order (but on task)
When you click on the Parts tab, a message says "No parts on this work order".....even though there are several parts on a task "ON this work order".
1 voteAny parts that have been used will show on the work order. If the parts have not been consumed, they will not appear on the Work order.
-
Asset and task issues
Some of the tasks on our system don't match the asset that you are working on when it comes to completing PM's.
3 votesThis is a support issue for the migration team. Site 178 PMs have been validated and corrected where needed.
-
PO Bundling is not working consistently
Buyers are only able to open it the first time and receive errors the second time. Some buyers are unable to bundle orders at all.
1 voteReported issue cannot be replicated by support or users. The related bug item has been removed from the backlog in the interim.
- Don't see your idea?
