eFactoryPro 3.0
269 results found
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Add the field Crew size to Forecast pm and shift turn over reports
Add the field Crew Size to Forecast PM and Shift Turn Over Reports. At this time, both reports have the Duration parameter but it´s necessary to visualize the number of technician for each activity.
18 votes -
Zero Quantity
Have a site bin location in the tech portal for parts that have a zero quantity. That way the tech can check the location to verify the quantity is zero. There have been occasions when the system says zero when in fact there are parts in the bin location or mistakenly placed in adjacent bin.
28 votes -
Assign multiple Technicians to a Task
Need to be able to assign multiple technicians to a Task. There is a way to do so in the Client but it does not show in the Portal.
40 votes -
Regulatory information in Power BI
Can the Regulatory Fields be transitioned over to Power BI for tracking purposes at the site Level?
1 vote -
Easier inventory search
First, set up a separate site specific tab for going directly to inventory without the need of going through a work order.
Second, give a back progression option in the parts search, or different dialogue boxes within the search so that we don't have to keep going back to the beginning each time we get to the part and find it isn't the one we were looking for.
15 votes -
Change the optimization process
eFactory doesn't recognize a change to the PM if you modify just the steps, you have to change the task description or the duration for the system to see the change, Change the system so it recognizes step changes as a change without having to modify the description or the duration.
2 votes -
Need to be able to track changes (events) regarding malfunctions.
Need to be able to track changes (events) regarding malfunctions. We have it happens sometimes when a customer puts in a "down" ticket and then it is magically "up". We need to be able to track whether it was an input issue or if it was changed by someone for some reason without putting notes in. It would be nice to have a definitive answer on what happened to stop finger pointing
12 votescompleted ·
AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
This functionality was released in March 2024.
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Template Steps Numbering
It would be great if the automatic numbering of steps was in mulitples of 10. Example: first step would be 10, next would be 20, and so on. Then inserting new steps would be easy. If you need to insert a step between 40 and 50, you would number the new step 41, or 45.
2 votes -
Time editable by tech it is assigned to.
Tech's should be able to modify time assigned to them, no matter who created the time. This would help from overlapping time periods if someone incorrectly inputs another tech's time. A notification about new time entrys from other technicians would also be very nice to know if time has been put in or not.
2 votesThis is possible with the new assigning system.
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Filter WO by teams
Filter WO by teams so we can search the WO assigned to an individual team
8 votesThis is a function within the new Scheduling Portal
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Cancelling Tasks
When a technician cancels a Task they need to be able to add comments about why they cancelled it. Currently if they do this the Task will cancel, but the work order will remain open.
4 votesThis issue has been corrected.
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As a Supervisor, groups should be able to be removed/inactivated in the ESM.
As a Supervisor, groups should be able to be removed/inactivated in the ESM.
6 votes -
Additional object code
Can we add a "Strainer" to the list of objects in the repair code. We have a lot and they clog consistently. This code would help track these failures.
Thanks1 vote -
Add "Planned Start Date" filters to work order report
When printing work orders, the current report does not allow for the specific week or period. Please add date filters for planned start date so that batch prints are directly related to the work being done.
16 votescompleted ·AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
This field has been added to the Task screen export in the Portal.
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Visual representation on the status monitor if a job is waiting for parts/services.
Can we have a visual represntation on the status monitor to see if a job is waiting for parts or services. This could be achieved by adding a small W in the top corner of each status icon. This would enable us to see at a glance what is happening with each job.
47 votes -
Add duration filter to the PM List Report.
Adding a duration field to the PM List Report. It will be easier to show the time that is allotted for each PM when customer asks for a report.
1 vote -
PM Schedule Forecast report
Please add Team field as a filter to the existing report. For the larger sites, we have to schedule teams separately. My site currently has 5 teams. Thanks.
1 vote -
Need a report that will show repair codes with Comments
it would be helpful to have a report on Repair Codes by equipment that includes the comments entered. I don't believe there is an easy place to get to the comments now.
2 votesPlease visit the WEM App in Power BI to see this table. PM Effectiveness > Failure Modes
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Adding Repair Codes
Add repair codes
Object = Motor Brush , Slip Ring
1 vote -
Attach task templates to any work order type
To support the planning function, Task Templates are used to create "Reusable Job Plans." These RJP's stream line the planning process and create an avenue for continuous improvement. The ability to attach these RJP Task Templates to any work order/task type will save planning time and create work efficiency for the Technicians.
47 votes
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