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1. Tech Portal: Add Predictive Support and Personnel tracking

   The tracking of Predictive equipment cases and personnel is a very manual process right now that involves spreadsheets, SharePoint and Outlook.

   We also don't have a process in place to effectively track the process from problems documented, to work orders created, repairs effected and cost savings/avoidance tied back to the original issue or root cause.

   This will reduce man-hours needed for the current process and improve the tracking of program effectiveness and BI metrics.

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   0 comments  ·  Reporting and BI  ·  Delete…  ·  Admin →
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   under review  ·  AdminHinton, Drew (Business Analyst, Advanced Technology Services, Inc.) responded

   Thank you for the suggestion. We will discuss this with the product owner for possible inclusion in the development backlog.