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eFactoryPro 3.0

eFactoryPro 3.0

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  1. at least reduce the space the headers use.

    Please remove the split screen. I access this site on my phone while on the go, with the split screen, 100% useless.

    1 vote

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    0 comments  ·  Portal  ·  Admin →
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  2. New rule in escalation system (Event Monitor)

    We need a escalation rule with Malfunction Type, actually we only have Operating Status as an option, provoking that work orders with Malfunction Type UP as PMs, TR, EV, CM, etc sending notification

    2 votes

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  3. Cancelled Work Orders should say why they were cancelled

    Cancelled work orders should have reason stating why the work order was cancelled.

    2 votes

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  4. Suma de Horas de mano de Obra

    Algo que ayudaría mucho es agregar la opción de sumar las horas de mano de obra de una semana o fecha determinada.
    O como mínimo que cuando se genere el reporte de Excel en la columna de DURACION, el valor de la celda sea sumable, así al generar el reporte podremos seleccionar de una fecha a otra y poder realizar la sumatoria de Horas de mano de obra totales de la semana.

    6 votes

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    1 comment  ·  Portal  ·  Admin →
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  5. Automatic Refresh

    Can it be made where recent customer requests automatically refreshes every few minutes.

    6 votes

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    2 comments  ·  Portal  ·  Admin →
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  6. Sort names by alphabet in field to assign people

    Sort names by alphabet in field to assign

    5 votes

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  7. Mejores ocpiones para el cliente al colocar una orden

    Se requiere que el sistema de ordenes del cliente muestre opciones de eventos o soporte cunado el equipo este CAIDO pero la tarea no sea responsabilidad directa de mantenimiento.

    Actualmente el cliente esta cometiendo el error de colocarnos ordenes con status CAIDO y la tarea es soporte en actividades de ellos como setup o fixtures. Realmente el equipo esta CAIDO para ellos mas sin embargo nos afecta a nosotros por que se cataloga como REACTIVO.

    2 votes

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  8. Consume multiple part simultaneously

    Consume multiple parts at the same time.

    2 votes

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    1 comment  ·  Portal  ·  Admin →
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  9. GNS PO Receipts need to batch at 11:58 PM instead of Midnight

    GNS PO Receipts need to batch at 11:58 PM instead of Midnight for reporting purposes at sites that need to provide reports to our customers for amount spent in a specific time frame. The current method makes it difficult to accurately report when GNS PO receipts are made the last day of the month but reports show transaction at midnight on the first of the month.

    10 votes

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  10. Provide ability to return parts to suppliers on PO they were bought on

    Please provide the ability to return parts to suppliers on the same PO they were bought on even if ATS has already paid the supplier's invoice. We should be able to enter an RMA # from supplier and properly process any restocking fees by passing those fees on to our customer or choosing to absorb those fees internally if the return is not the fault of our customer. This process should also show as a credit to our customers on the monthly Billable PO report used for invoicing our customers.

    23 votes

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    1 comment  ·  Client  ·  Admin →
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  11. Manditory creator of task name on task

    Make it a requirement for creator of task/work order to put there name so we can know who to ask questions and get needed information to perform the task.

    4 votes

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    1 comment  ·  Portal  ·  Admin →
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  12. Client: Purchase Order Details

    knowing who put the part need request into the system lets us know who to go to for clarification. we need to be able to go to one person and ask what they mean/ or what they want.

    the general request does not always cover what needs to be done. this is very important and can take a LOT OF TIME getting the proper information.

    1 vote

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    0 comments  ·  Client  ·  Admin →
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  13. Tech Portal - Download/Print control center's status monitors

    Require ability to download and/or print status monitors in Control Center.

    2 votes

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  14. Tech Portal: Add option to sort status monitors in Control Center

    Add option to sort/filter the active/inactive existing status monitors in the Control Center.

    2 votes

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    2 comments  ·  Portal  ·  Admin →
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  15. Tech Portal: Add Reason For Variance to the PM Compliance Panel

    In the v4 portal, can we add the reason for variance to the PM Compliance information at the bottom of the screen where it shows 'compliance start and finish and date' completed?

    This was requested by Mark Howard at Site 491 and Michael Spigner site 202

    9 votes

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    1 comment  ·  Portal  ·  Admin →
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  16. Tech Portal: Add date completed line to work order history

    When you look at a piece of equipment's work order history , please add a date completed line.

    If there is an AUDIT you can print the machine history to show past PM's completed as well as work orders completed

    9 votes

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    0 comments  ·  Portal  ·  Admin →
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  17. Tech Portal: Equipment Screen - Attachments

    In the portal under the Technician/Equipment screen, there are 2 buttons (Summary and Work Orders), can we get another tab for attachments.

    We have various calibration and service history documents that would be easier to locate by asset instead of having to search for the specific task that has the calibration document attached

    14 votes

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    6 comments  ·  Portal  ·  Admin →
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  18. Tech Portal: Multi-Filters in Portal Search

    Can you please add the option to select more than one filtered option when using the search function on the portal.

    i.e. i would like to display tasks or work orders for several different sub-locations

    10 votes

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    1 comment  ·  Portal  ·  Admin →
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  19. Reporting: Tech Utilization /overlapped time stamps in PowerBI

    In one of the latest updates, i noticed the BI background data has a new sheet for overlapping malfunctions.
    Can we get the same type of function for overlapping timestamps?
    Or more ideally, can we eliminate the ability for technicians to overlap their time stamps?

    PowerBI sometimes reflects over 100% utilization for technicians due to overlapped time stamps

    3 votes

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  20. Tech Portal: Order Details of Part Information

    As a tech, when ordering parts it would be nice to see details of what we ordered.
    I cannot find a way to pull up my comments/notes on a part order i made 2 months ago.
    Now that i received the part, i need to reference that information.

    Supply Chain order data
    Material/Parts order information
    Historical
    Receiving

    2 votes

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