eFactoryPro 3.0
301 results found
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"Assign to" Field
Add the field "Assign to" to the Shift Turn Over Report
9 votesDue to the new scheduling portal, the Assigned To field is no longer used. The task history will show assignment history.
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future labor
for labor entries reopen the ability to put time in the future. On the last update it was removed.
1 voteFor labor entries, we only want to document what has happened. By opening it up to what could happen, our data integrity runs a large risk.
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Job visibility in my work
When a technician puts time on a job, is it possible for the job to stay visible in their page (my work)?
1 voteThanks for the submission! As for the My Work screen, we want this to be only the list of work you want the technician to do that day/week. If the technician is assigned that task, they still have visibility of it throughout the week. Once the week is over, if the task is not completed, it returns to the queue to be rescheduled.
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Why?
Why can't we schedule out further than the 16th?
I'm the planner scheduler and the lead senior tech at this site I must be able to schedule out more than 2 weeks in advance. Otherwise I stand no chance of keeping up1 voteIt looks like everything is set to allow you to schedule further out on the future now. Likely it was an issue with your scheduling containers. If other issues persistent, please feel free to submit an IT request using the Self-Request Portal. Thanks!
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Allow customers to add attachments when submitting a work order.
As a customer, it would be very beneficial to be able to add attachments to work orders I am submitting. I want to use attachment for pictures or prints describing the work needing completed.
6 votesDue to IT security concerns this is not something we are willing to give the customer access to. If attachments need to be added to the task, please have them send it to our ATS team to validate the document before uploading it to our servers.
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daily/weekly toggle switch
Hello, please eliminate the toggle switch for daily/weekly, a majority of the techs continue to forget to use regularly. Thanks.
1 voteMany sites use this to retain visibility of tasks assigned to technicians throughout the week. this also follows our Work Execution Management processes for Daily Scheduling and Work Performance.
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not user friendly
Ref. Site 733 Task 4445019. Please see notes in the Task for suggested Idea.
1 voteThe system does have the capability to assign back to the planner. By returning the task to Planning, it returns it back to the Planner's queue. As for a Parts Only work order, the job does not require steps to be added to the job but since it is still a task, the steps are required to be checked off.
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not user friendly
At Site 733 the high work order count is confusing as there may be several work orders attached to the same machine. What if after the highest priority machine work order is ready to be closed efactory blocks work order from being closed unless all other work orders are completed or deleted as that some of them may be erroneous?
1 voteThank you for sharing your feedback with us! While we understand that the high volume of work orders at Site 733 can pose a challenge, Operations leadership has emphasized that each work order should be reviewed for content. While some of them may be duplicates, having the system prevent work order closure until all other work orders are completed would skew completion metrics. Work orders for projects and other planned work may not be worked for several weeks and we would not want to leave an unrelated work order open until their completion.
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Daily Capacity Pms
What would it take to have a pm of a specific compliance window automatically pull from eFactory when we sending a down/reduce ticket to daily capacity?
For example, if I send a down asset to daily capacity for week of October 23-29, would it be possible to have the system automatically search eFactory to pull any open pms from that compliance end date to the daily capacity?
1 voteThank you for the submission. This does not follow our Work Execution Management processes because we don't want work to automatically break our schedules. If this was the case, it would be difficult to approve/deny PMs from breaking weekly/daily schedules. That work should be reprioritized among the other jobs in the queue, especially such that we don't over-schedule our technicians
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Parts search should show location of part without having to add to a task
When searching for a part it doesn't show the location until you add it to the task. Sometimes you don't know if it's correct until you see the part.
1 voteThis was recently added to the new part search in the Portal. After clicking the "Add to Task" button (which doesn't actually add the part need yet), you will see a Part Need Summary screen. At the bottom of the screen, right next to the ATS Part ID, you will see a little information icon. Hover over that icon and you will see the quantity available in each bin. If you don't want to finish creating the part need, you can click the red X at the top right of the screen and go back to the task.
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Reduce clicks for filtering
Bring back the hamburger filter option instead of having to use the funnel and then apply. This is more clicks.
1 voteThe new filter tool provides a way for users to perform more complex queries without having to export data first. Users actually perform less clicks than before when filtering by two or more data points.
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minimize search efforts
In the description of the product in question. We the technician should be a add a name or what we call that item. Instead of 100447116 Belt;white,69 IN X 3.88 IN W, 90. we should be able to add FLOW WRAPPER OUTSIDE TURN BELT. Also we should be able to delete item from the BOM that don't relate to an asset (piece of equipment). because when I make a work order and put belt or bearing in the search 2k belts or bearings show up and the machine only has 3 different types on it.
1 voteDue to decisions made by Operations and Supply Chain Management, only data integrity specialists are allowed to modify the names and descriptions of part records as these apply to the entire company. BOMs are specific to models not equipment and also apply to the entire company, which is why they are not able to be modified at the site level. The thought behind this is that parts used on repairs at other sites for the same model of equipment would be beneficial for other sites.
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bolts
change time for 1 hour to check bolts
1 votePlease reach out to your Planner Scheduler to change the estimated duration for this task/job plan. Thanks!
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Planner Portal
Add column in planning side showing items Waiting on material
16 votesAs tasks are planned, they should be moved to the scheduling queue. The choice to schedule them to a schedule period is made from the Period Capacity screen, where the status reason for a task is visible. You can wait to schedule tasks until the status reason is no longer Waiting on Materials.
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Supervisor review. Tile selection stays the same.
In Supervisor tab when reviewing work orders change it so that after one work order is reviewed the next one that populates stays on the same tile. (notes, labor...etc)
5 votesI understand why this would be helpful, but the reason it goes back to the summary tab is to ensure that all information is being looked at, not just the notes or labor. If we have it default to the current tab, we may run the risk of just approving tasks without looking at the other details.
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Period Capacity technician assignment
Ability to assign to technician from Period Capacity – Drop down with tech names and available dates
4 votesBased on the WEM process, the Period Capacity and Daily Capacity screens represent two discrete functions. Scheduling tasks to a period should not be technician specific, as we are scheduling to a specific skillset prior to bringing in technician availability.
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Tech Portal: Assigning Tasks.
When creating a new work order in the eFactory Pro 3.0 Portal, we need to be able to assign the task at that time. This function needs to be accessible to all members and not just the Planner/Scheduler. Requesting all member be given the ability to assign work orders.
1 vote -
Supervisor que to assign technicians
Ability to assign technician from the supervisor que
2 votes -
Current week available for planning OT.
Current week should be available to plan tasks for non assigned work days, example we work M-Th, OT is Friday and Saturday. These jobs on OT are often Priority 3 tasks that the customer request completed on Non production hours.
3 votesPer Bill Sparling, scheduling by period should only be done for future weeks. The Daily Capacity screen can be utilized for scheduling break-in work (Priority 1 or 2) in the current week. Please contact Operations Excellence with any questions on this process.
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Add Status and Status Reason Filter to Scheduling Portal
Add Status and Status reason to Column filters in the Table filters option in the Scheduling portal. (e.g. Ready for Execution and Unassigned)
1 voteThe Period Capacity screen has pre-set filters such as To Be Scheduled, Scheduled Waiting on Materials, etc that refer to task statuses and status reasons, which is why Status and Status Reason is not part of the filter screen. For the Daily Capacity screen, only tasks that are Ready for Execution show up on that screen, so you would not need to filter by status. There is a filter for "Unassigned Work" that shows you all tasks on the Daily Capacity screen that are not fully assigned (which equates to a status reason of "Assigned").
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