eFactoryPro 3.0
296 results found
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Edits during task review
Have the ability to edit WO type that customers put in. Have ability to change task type from other to reactive. Have ability to add/edit asset from subtype to actual asset.
2 votes -
Test3
Brenda Testing
1 vote -
TEst 2
tet
1 vote -
TEst 2
Brenda TEst 2
1 vote -
Operator Performed Maintenance sub-type should be available for MCRT type work orders.
Customer has requested all down work orders use sub-types to track responsibility for assets being down. The "Operator Performed Maintenance" sub type cannot be added to a MCRT work order. We need this sub-type to be available to MCRT work orders. Can have changed so it is available on MCRT?
5 votesAfter further review with the site, it seems there is a little confusion on this request.
"Operator error" the Operator causes the problem. "Operator performed maintenance" the Operator fixes the problem. The site is trying to use the sub-types to distinguish between who is responsible for resolving an issue and any extended downtime that occurred.
An example of "operator performed maintenance" 3rd shift operator has a non-maintenance machine issue related to training or experience that prevents running the machine. So, the machine sits idle with a down work order submitted. 1st shift operator arrives and being more experienced is able to fix the issue and begins running the machine.
This functionality will also be useful as our Operator-Performed Maintenance (OPM) program continues to grow within ATS. I am reopening the request to discuss further with our teams.
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test-tru
test-tru
2 votes -
Daily Capacity / Waiting on Materials
Would like to be able to add time to Daily Capacity for work orders waiting on materials.
3 votes -
Metric for PM feedback
Metric for PM feedback
6 votesThis is currently in the works. In the WEM App > Job Title Labor Evaluation > Task Feedback there is metrics for feedback from the technicians. It is part of our backlog to add more useful metrics to this dashboard.
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Searching Parts in Tech Portal
Adding the Site Reference field as a searchable option. Some sites use this for customer part numbers.
2 votes -
PM -> AM button changes labor time field.
When adding labor to a task after 12PM, if you select the start time and enter the hour then minute then click the PM -> AM button, it appears to work but will enter a different time when you press 'Set'. The PM -> AM button must be pressed first to work correctly. Would be nice if it worked in any order.
1 vote -
Print WO/TASK with Parts Used and Part Needs
When a tech, planner, or SCS prints a WO/Task it should have the parts used and the part needs listed. This will help when kitting or staging parts that are just received in or ready to be installed.
2 votes -
Part need issues, Location issues with Fastest lead time and custom
When adding a part to a task the two options for Fastest Lead Time and Custom create more issue than it actually helps. It defaults to Location ATS when most sites are location Customer. It should not allow them to select ATS or Customer based on the contract type. IT will also create bad stock records under the wrong location. Finally, it will generate a REQ to order under that wrong location which the SCS or Buyer may not catch. This cause billing and inventory issues.
2 votes -
add 800 number for emergency request
I think “call the 800 number. 1-800-662-4001, OPTION 7” should appear when the EMERGENCY REQUEST toggle is selected. The process states for them to make the call. This would just facilitate the process.
2 votes -
Work module part search is not looking for manufacturer part number which is what we typically use.
When we search for a part using the manufacturer number it comes back with no results. Also if we use a dash it will come back with all the site parts.
5 votes -
Part Notes/Description section
It would be great if parts has a better notes/description text section so that additional info buyers need to get the actual specifics correct could be entered or misc info that is helpful to everyone
4 votes -
Auto update work order screen
Can the work order screen auto update like the status monitor screen does?
1 vote -
Include a column for Asset ID in the Review tab.
Not a necesity but would be nice.
19 votes -
Feedback status notification to the initiator
Feedback status notification to the initiator. Currently when an employee or customer provides feedback to the planner; no status results are sent to the initiator. So they have no clue if their feedback was rejected or approved. Especially rejected, should come with an explanation or comment.
1 vote -
Please add back the repairable icon next to parts in eFP
Have an indicator or icon that shows what parts are repairable
1 vote -
Create a condition in Event Monitor for 'Task Status'
We can currently create a condition to notify when a WO status changes, but not a task status change. This could notify that a new part need was created (status on the task changes from 'new' to 'hold/waiting on materials'). This could alert the SCS or crib attendant to begin kitting for that WO, so the parts are already ready when the tech comes to get the parts.
1 vote
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