eFactoryPro 3.0
311 results found
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Tech Portal: Equipment Screen - Attachments
In the portal under the Technician/Equipment screen, there are 2 buttons (Summary and Work Orders), can we get another tab for attachments.
We have various calibration and service history documents that would be easier to locate by asset instead of having to search for the specific task that has the calibration document attached
14 votes -
Closed/Incomplete
Closed but Incomplete option for PMs- Need an option to close out work orders (specifically PMs) that are incomplete.
13 votes -
Parts search and adding
Adding parts to a work order is to complicated. It is taking technicians double the time to find the part in the system and then add it to the work order. I like what was added as far as the advanced filtering capabilities goes but that should be a separate option. Having the search default to the BOM of the equipment is not helpful since not every item you work on has an asset id. We need a basic search capability like we had before with my site stock and that would satisfy 90% of all technician parts needs.
13 votes -
Add Asset Description into Work Order Report
Add the field ASSET DESCRIPTION into WORK ORDER REPORT. The reason is that in some assets, is not posiible to put an standar label because the agresive environment. One good example is Caterpillar Ramos Arizpe , Mexico (site 0024) where the business is a foundry.
13 votes -
Add Equipment creation date in the Equipment list report
We need that the Equipment list in the SS reports cointains the date of creation of each equipment. We are having this request from our customers.
13 votes -
Buyers need ability to reverse receipt on Parts PO even though an invoice has already posted against the PO.
Buyers need ability to reverse receipt on Parts PO even though an invoice has already posted against the PO. Need the system to allow Buyers to modify open qty. on the PO regardless if there is a partial receipt or not.
13 votes -
Determine type of job by work order on the review tab
If we can add type of job performed by work order as for example: Electric, Mechanic, Hydraulic, Pneumatic, Electronic, Lubrication, Coolant. We can determine Downtime & MTTR due to each of these, by plant, area, or technician. With this we can understand development needs by plant, area or technician, so we can set the trainings needed for our people and also track its effectiveness on each specific case
12 votesGreat suggestion! There is projects currently in place to tackle this exact issue. We are redefining the skills and skillsets for technicians, equipment, and for job requirements. These 3 will work together to specify development requirements for technicians and provide us with skillset requirements based on equipment requirements.
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Assignations
Assignations always displayed on "My Work", not for date and add filter by date.
12 votes -
Need to be able to track changes (events) regarding malfunctions.
Need to be able to track changes (events) regarding malfunctions. We have it happens sometimes when a customer puts in a "down" ticket and then it is magically "up". We need to be able to track whether it was an input issue or if it was changed by someone for some reason without putting notes in. It would be nice to have a definitive answer on what happened to stop finger pointing
12 votes -
dark mode
add a dark mode
11 votes -
Period Capacity Select all feature
Select all on period capacity – able to select all will be able to move all over to execution faster
11 votes -
Down & Reduced in Tasks
Down and Reduced drop down. Can we have only open tasks show, instead of all. I have to go in and uncheck completed, reviewed, etc.
11 votes -
Make Malfunction Type a mandatory selection when creating an equipment work order
When creating a work order on a piece of equipment, you should have to choose a malfunction type. It is too easy to create a work order and forget about changing the malfunction type from Up to Reduced or Down. Most of our work orders are coming in Up even though the equipment is down. I just made this mistake myself when creating a work order. Even if it is Up, we should have to select something.
11 votes -
Limit technician active sites
Allow the technician to remain active on one site at a time. If the technician migrates from the site, automatically mark his team status at the previous site as inactive.
10 votes -
Technicians wish to see compliance window in My Schedule
Technicians have requested the ability to see the compliance window on the My Schedule view in the new system. This will allow for corrections in case the supervisor or planner schedule the PM incorrectly.
10 votes -
"Change Over" added to the Customer and Tech Portal screens
"Change Over" column added to the Customer and Tech Portal screens with a "Y/N"
Customer and Operations could filter for Change Over jobs quicker than pulling a report everyday and filtering to find new change over jobs that have been entered.
10 votes -
GNS PO Receipts need to batch at 11:58 PM instead of Midnight
GNS PO Receipts need to batch at 11:58 PM instead of Midnight for reporting purposes at sites that need to provide reports to our customers for amount spent in a specific time frame. The current method makes it difficult to accurately report when GNS PO receipts are made the last day of the month but reports show transaction at midnight on the first of the month.
10 votes -
Tech Portal: Multi-Filters in Portal Search
Can you please add the option to select more than one filtered option when using the search function on the portal.
i.e. i would like to display tasks or work orders for several different sub-locations
10 votes -
Quality Assurance Request: Send Notifications when Regulatory PM task date is modified
This is a new position in Mexico and as part of my role, I need to receive a notification when a regulatory PM task date is modified. I already contact the support IT team and this option is not currently available. Please, can you assist?
9 votes -
9 votes
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